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Issue 02 · This Week's Move The Help Desk Hire Playbook (No Experience Required) Tuesday, May 12, 2026 · 5 min read Hey Reader, Quick story before we get into it. Last month, I got a message from a reader named Marcus. He'd been applying for help desk jobs for nine months. Forty-plus applications. Two interviews. Zero offers. Two weeks after we got on a call, he had three offers on the table. The starting salary on the one he took was 52K. Nothing about Marcus changed. No new certs. No...
Hey Reader, Most people trying to break into IT are stuck in "Tutorial Hell." They have the certs, they’ve done the labs, but they’re still getting ghosted by recruiters. The problem isn't your talent. It’s your direction. I’ve decided to open up 1-on-1 Premium+ Coaching for 10 people who are ready to stop guessing and start interviewing. Here’s the deal: I (and my team of experts) will personally handle the hardest parts of the job hunt for you. The Resume: We don’t give you a template. We...
Hey Reader, Most people who want to break into IT never actually break into IT. It's not because they aren't smart enough. It's not because the field is too crowded. It's because they keep doing the things that feel like progress instead of the things that actually get them hired. I've watched this pattern play out for years, and I want to save you from it. Here are the five moves that actually move the needle. Pick the one you've been avoiding and start there this week. 1. Pick one...